Returns & Exchanges
At Salty Captain, we want you to be fully satisfied with your coastal-inspired apparel, which is why we offer a 30-day window for easy returns or exchanges on all unworn items. Ensure all original tags remain attached and the fabric is free from any signs of wear to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Gear
Securely pack your items in their original packaging, ensuring all hangtags are attached and the garment is folded neatly.
Attach the Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing